Personnel Training When your staff sparkle, so do your profits In this business, a welcoming smile, helpful advice and impeccable service are integral to your success. So when you've got the right team of people on board how can you bring out the best in them? That's where Miller Hospitalitycan step in. Our training programmes cover all areas of working practice within the hospitality industry – from hotel manager to doorman. And they're tailored with your business in mind. We know that the last thing you need is staff disappearing for days on end so we provide on- site training to minimise disruption and maximise understanding between trainer and trainee. The courses themselves, accredited by City and Guilds and CCEA, have been moulded to increase sales and heighten customer awareness, whether your clientele is local or tourist based. They also cover all aspects of hospitality - from customer services to ' on the floor'selling techniques. At Miller Hospitality, we aim to give each of your staff a real sense of ownership, respect and self worth, leading to an improved working atmosphere and happy faces all round. After all, a motivated team is a profitable team! Personnel l Training

Our aim is to develop a partnership with you and your business based on trust and confidentiality and to treat your business as if it were our own. Human Resources Solutions